Claudia Rapkoch is the director of Corporate Communications for Northwestern Energy, an investor-owned utility with a service area that covers much of Montana, South Dakota, and Nebraska. In this capacity, she manages relations for the public, media organizations, and communities; employee communications; social media, web content and design; printing and graphic services; marketing, advertising and brand management; and stakeholder and change management. Claudia lives in the mile-high city of Butte, Montana.